The loyalty effect : the hidden force behind growth, profits, and lasting value /
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| Main Author: | |
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| Corporate Author: | |
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass. :
Harvard Business School Press,
c1996.
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| Subjects: | |
| Online Access: | http://www.netlibrary.com/summary.asp?ID=7253 |
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Lewis & Clark Community College
Location: Circulating Collection
| Call Number: |
658.4 R351 |
|---|---|
| Copy 1 | Available |