Crucial Conversations Tools for Talking When Stakes are High

Annotation When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters mos...

Full description

Saved in:
Main Author: Patterson, Kerry 1946- (Author)
Other Authors: Grenny, Joseph (Author)
McMillan, Ron
(Author)

Switzler, Al
(Author)
Format: Book Electronic
Language:English
Published:Blacklick : McGraw-Hill Companies, The June 2002
Subjects:
Online Access:http://HZ9PJ6FE4T.search.serialssolutions.com/?V=1.0&L=HZ9PJ6FE4T&S=JCs&C=TC0000133051&T=marc&tab=BOOKS Available only to UIC users
Tags: Add Tag
No Tags, Be the first to tag this record!

University of Illinois at Chicago

Location: Electronic Collections

Call Number: BF637.C45.C78 2002
Online Access:http://HZ9PJ6FE4T.search.serialssolutions.com/?V=1.0&L=HZ9PJ6FE4T&S=JCs&C=TC0000133051&T=marc&tab=BOOKS Available only to UIC users