Crucial conversations : tools for talking when stakes are high /
From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and...
|Published:||New York : McGraw-Hill, c2012.|
No Tags, Be the first to tag this record!