Crucial conversations : tools for talking when stakes are high /

From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and...

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Other Authors: Patterson, Kerry, 1946-
Format: Book
Published:New York : McGraw-Hill, c2012.
Edition:2nd ed.
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Trinity International University

Location: Deerfield Main Collection

Call Number: BF637.C45 C78 2012
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