Critical shift : the future of quality in organizational performance /

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Main Author: Silverman, Lori L., 1958-
Other Authors: Propst, Annabeth L., 1950-
Format: Book
Published:Milwaukee : ASQ Quality Press, c1999.
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Northern Illinois University

Location: NIU--Main Collection--Founders Library

Call Number: HF5415.157 .S62 1999
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