The violence-prone workplace : a new approach to dealing with hostile, threatening, and uncivil behavior /
"At the heart of the book are fourteen examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made."--BOOK JACKET. "They include instances in which domestic violence spilled over into the workplace, difficulties caused by racia...
|Published:||Ithaca : ILR Press, 1999.|
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