Telephone skills basics & beyond /

Demonstrates how to use the telephone courteously and efficiently to serve callers and contribute to your business' success

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Corporate Author: American Hotel & Motel Association. Educational Institute
Other Authors: Kaplan, Melissa, Wilks, Bob
Format: Movie VHS
Published: East Lansing, MI : Educational Institute of the American Hotel & Motel Association, 1996
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College of DuPage

Location: Circulation Desk

Call Number: HF5541.T4 T395 1996
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