Guest relations aiming to please /

Presents five positive guest contact techniques for hotel front desk personnel

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Corporate Author: American Hotel & Motel Association. Educational Institute
Other Authors: That, Kenny, Turchin, Gary, Jones, Roshie, Carter, Wayne
Format: Movie VHS
Published: Orlando, FL : Educational Institute of the American Hotel & Motel Association, c1999
Series:Front office skills
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College of DuPage

Location: Circulation Desk

Call Number: TX911.3.F75 G84 1999
Library Has (Summary): guide
Copy 1 Available  Check if item can be requested
Copy 1 guide Available  Check if item can be requested