Managing client anger : what to do when a client is angry with you /

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Main Author: Matsakis, Aphrodite.
Format: Book
Published:Oakland, CA : New Harbinger Publications ; [S.l.] : Distributed in the U.S.A. by Publishers Group West, c1998.
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Benedictine University

Location: Stacks

Call Number: 616.8914 M434m
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